{"id":21194,"date":"2025-09-19T13:37:23","date_gmt":"2025-09-19T11:37:23","guid":{"rendered":"https:\/\/cluetec-audit.de\/dev-cluetec-v1?page_id=21194"},"modified":"2026-06-02T17:14:57","modified_gmt":"2026-06-02T15:14:57","slug":"vw-retail-audit-software","status":"publish","type":"page","link":"https:\/\/cluetec-audit.de\/en\/success-stories\/vw-retail-audit-software\/","title":{"rendered":"Volkswagen: Global excellence through digitization"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;60&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;0&#8243; back_image=&#8221;8550&#8243; back_position=&#8221;center center&#8221; overlay_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;60&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;custom&#8221; bottom_divider=&#8221;step_1_2&#8243; shape_bottom_h_use_pixel=&#8221;&#8221; shape_bottom_height=&#8221;40&#8243; shape_bottom_opacity=&#8221;100&#8243; shape_bottom_ratio=&#8221;yes&#8221; shape_bottom_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;181046&#8243; overlay_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;198771&#8243;][\/vc_column][vc_column column_width_percent=&#8221;70&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243; uncode_shortcode_id=&#8221;121636&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-155944&#8243; uncode_shortcode_id=&#8221;168692&#8243;]<mark>Global excellence at Volkswagen through digitization<\/mark>[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;903566&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; sticky=&#8221;yes&#8221; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;144854&#8243;][vc_single_image media=&#8221;16251&#8243; media_width_percent=&#8221;70&#8243; uncode_shortcode_id=&#8221;169850&#8243;][vc_column_text uncode_shortcode_id=&#8221;153250&#8243;]Customer: Volkswagen AG<br \/>\n<a href=\"https:\/\/www.volkswagen-group.com\/de\" target=\"_blank\" rel=\"noopener nofollow\">www.volkswagen-group.de<\/a>[\/vc_column_text][\/vc_column][vc_column column_width_percent=&#8221;70&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243; uncode_shortcode_id=&#8221;870967&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_height=&#8221;fontheight-357766&#8243; uncode_shortcode_id=&#8221;922919&#8243;]Digitized Auditing of the Global Dealer Network[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;461199&#8243;]The automotive industry is in a transformation phase. In this context, the Volkswagen Group is dealing with scaling and changing processes, increasing complexity and modernizing IT systems. The Volkswagen Group&#8217;s goal is to optimally link the mobile and digital worlds &#8211; and this is where cluetec comes into play.<\/p>\n<p>Together, the two companies developed the new Group Audit Management System (GAMS) based on cluetec Audit. Audits for the global dealer network are being fully digitized across all brands. This ensures that the customer experience and service offering meet the Group&#8217;s high standards.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;2&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;169594&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; sticky=&#8221;yes&#8221; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;136832&#8243;][vc_custom_heading uncode_shortcode_id=&#8221;119913&#8243;]Services[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;70&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243; uncode_shortcode_id=&#8221;996313&#8243;][uncode_list icon=&#8221;fa fa-check&#8221; uncode_shortcode_id=&#8221;923257&#8243;]<\/p>\n<ul>\n<li>Product used: cluetec Audit<\/li>\n<li>Digitization of audits for more than 60 standards at the VW, Audi, Seat, Skoda and VW Commercial Vehicles brands<\/li>\n<li>Business Intelligence Solution and Reporting Based on Microsoft Power BI<\/li>\n<li>Customizing of Standard Software and Interfaces to Individual Requirements<\/li>\n<li>Collaboration Platform with Role and Authorization Concept (Group, Brand Managers, Country Managers, Importers and Dealers)<\/li>\n<li>Integrated actions and escalation management for internal and external users<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;204963&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_separator sep_color=&#8221;&#8221; uncode_shortcode_id=&#8221;918062&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;114375&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; sticky=&#8221;yes&#8221; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;136832&#8243;][vc_custom_heading uncode_shortcode_id=&#8221;124112&#8243;]In a nutshell[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=&#8221;70&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243; uncode_shortcode_id=&#8221;120892&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;991950&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;118833&#8243;][vc_icon icon_image=&#8221;21932&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;164809&#8243; title=&#8221;Customizing the software&#8221;][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;109808&#8243;][vc_icon icon_image=&#8221;21954&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;547805&#8243; title=&#8221;Employee training&#8221;][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;153983&#8243;][vc_icon icon_image=&#8221;21957&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;646831&#8243; title=&#8221;3rd Party Penetration Tests&#8221;][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;103807&#8243;][vc_icon icon_image=&#8221;21950&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;796864&#8243; title=&#8221;Integration of embedded analytics&#8221;][\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;20196&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;20996&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The automotive industry is in a transformation phase. In this context, the Volkswagen Group is dealing with scaling and changing processes, increasing complexity and modernizing IT systems. The Volkswagen Group&#8217;s goal is to optimally link the mobile and digital worlds &#8211; and this is where cluetec comes into play.<\/p>\n","protected":false},"author":17,"featured_media":21202,"parent":15098,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-21194","page","type-page","status-publish","has-post-thumbnail","hentry","page_category-success-stories"],"_links":{"self":[{"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/pages\/21194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/comments?post=21194"}],"version-history":[{"count":4,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/pages\/21194\/revisions"}],"predecessor-version":[{"id":25117,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/pages\/21194\/revisions\/25117"}],"up":[{"embeddable":true,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/pages\/15098"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/media\/21202"}],"wp:attachment":[{"href":"https:\/\/cluetec-audit.de\/en\/wp-json\/wp\/v2\/media?parent=21194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}