HYMER has been providing unique travel experiences in premium quality with passion, continuous improvement and the highest quality standards since 1957. At the company headquarters in Bad Waldsee, every model is thoroughly audited and is only handed over to the customer when it meets all requirements. To maximize the efficiency of product audits and the associated downstream tasks, the inventors of the motorhome decided to use cluetec audit software.

Audits and quality checks, especially in the areas of product and process audits in accordance with VDA 6.3, are part of the cult brand’s daily bread. The manual planning, recording and evaluation of audits often required expert knowledge in the use of Excel. In addition, the documentation was riddled with media breaks and therefore very time-consuming to post-process.

HYMER has opted for cluetec audit software to digitize product and process audits for the future. The solution is operated using the Microsoft Azure Cloud, which guarantees maximum IT security with a minimum failure rate. In order to meet the customer’s individual requirements, the digitization platform was expanded to meet customer-specific needs, enabling 100% customized checklists for HYMER. Audits and quality checks are implemented intelligently and meet the manufacturer’s high standards.

Added value was achieved within a very short time by implementing the solution. All audit data is stored centrally and can be viewed by those responsible at any time. Convenient planning, together with precisely tailored checklists, ensures complete documentation of all audits. All the necessary data, including photos with markings, is recorded directly during mobile execution and is immediately available in the system, for example as a report, at the touch of a button. Clean data then forms the perfect basis for integrated action management or detailed evaluation with a BI solution. This makes potentials visible and the tracking of actions particularly easy.

Compared to a manual, Excel-based audit solution, the company saves up to 50% of the time while achieving higher quality results. This not only ensures long-term customer satisfaction but also reduces HYMER’s business risk. A clear win-win for unforgettable travel experiences.