Frequently Asked Questions about cluetec Audit: Our FAQ

cluetec Audit is the digitalization platform for paper- or Excel-based audit processes. Audits play a central role in quality assurance—they verify that processes, products, or systems comply with defined specifications and guidelines.

The audit management solution combines an offline-capable app with a web-based portal to digitally map process and product audits. The audit software completely replaces paper-based processes, making quality assurance easier than ever. Using customizable digital checklists, you can capture relevant data via tablet or smartphone—regardless of Wi-Fi availability. Planning, tracking, analysis, and reporting are handled centrally through the web-based portal.

Thanks to intuitive operation and flexible integration options, cluetec Audit can be easily integrated into existing systems and workflows.

The multifunctional approach of cluetec Audit makes the solution applicable across industries. Companies in the automotive industry, manufacturing, goods production, as well as in retail and logistics are already successfully using the platform to digitize their audit processes.

With cluetec Audit, you can digitize a wide variety of audit types—tailored to your specific requirements. In the web portal of the audit management solution, you can define custom checklists and digitally map standards such as LPA, 5S, VDA 6.3, HSEQ, product audits, process audits, quality, system, and supplier audits, as well as store checks.

Yes, with cluetec Audit, you can easily digitize your VDA 6.3 audits. You plan centrally, integrate the grading rules, conduct audits on the go, and evaluate them effectively. This significantly reduces the effort involved and improves your VDA 6.3 audits in the long term.

Yes, with cluetec Audit, you can easily digitize Layered Process Audits (LPAs). The audit software allows you to reliably record key work steps and map all audit levels in accordance with your operational standards. The solution provides you with digital checklists and forms for this purpose.

Yes, with cluetec Audit, you can easily digitize 5S audits. You can use the mobile app to check the extent to which the 5S method for work organization has already been implemented. You can record aspects such as safety, cleanliness, and clarity in the workplace on the go and evaluate them centrally.

Yes, you can easily use the central web portal on a tablet or smartphone. Thanks to responsive design, the interface automatically adapts to any screen size. This allows you to manage your audits anytime, anywhere, and on any device.

With cluetec Audit, you can conveniently plan your audits via the audit software’s central, web-based portal. To do so, select the object to be audited—such as a process, a product, a workstation, or a location—as well as the desired audit type. A filter automatically selects relevant questions from the overall checklist.

Set a date or time frame and assign the responsible auditor. cluetec Audit automatically notifies them of the upcoming audit. For regularly recurring audits, you can set up recurring appointments, which cluetec Audit automatically creates at the desired frequency. Alternatively, you can easily integrate existing planning tools such as SAP or Navision via the integrated API.

The implementation of cluetec Audit takes an average of six to eight weeks—or slightly longer, depending on the scope. During this time, we guide you step by step until a successful launch.

First, our specialist department works with you to analyze your existing processes and creates a detailed specification of your requirements. Based on this, we configure the system for the first time.

In the subsequent prototype phase, we test your customized configuration in a technical trial run and refine it through several feedback loops. We then provide hands-on training for your key users. This ensures optimal conditions for a smooth project launch and the successful digitization of your audit processes.

Thanks to its customizable configuration options, cluetec Audit easily and effectively maps your existing processes. The software adapts to your company—not the other way around.

You can seamlessly integrate cluetec Audit into existing web portals, applications, and apps. Using the REST API, you can efficiently integrate digitized offline forms and audit results into your workflows.

Yes. You can expand cluetec Audit flexibly and according to your needs. The digitization platform is not only customizable but also scalable. This allows you to effortlessly integrate new audit types, checklists, and use cases—even across locations in a central portal.

You can use cluetec Audit on all common devices with a current browser—whether desktop PC, tablet, or smartphone. The web portal’s responsive design adjusts automatically. The app for conducting audits runs natively on iOS and Android and offers full performance with a maximum range of features.

Here you’ll find more information about the supported iOS and Android versions.

Yes, with cluetec Audit, you can insert photos directly into your checklists. The natively developed app makes it easy to document deviations visually. Especially handy: With the integrated photo annotation feature, you can log anomalies directly on the captured image—no need for long descriptions.

You can use the central web portal for analysis, planning, and defining actions in German or English—just like the app. The checklists are designed so that you can create them in multiple languages: Create content in any language—even those with special characters or different reading directions are easily supported.

With cluetec Audit, auditors and all process participants work faster and more efficiently. The platform replaces paper forms, Excel files, and manual result transfers with a digital, centrally managed workflow. You plan audits directly in the system, cluetec Audit generates reports automatically, and auditors can keep track of corrective actions at all times. This saves time when creating reports and minimizes sources of error.

The system actively supports action tracking: It automatically creates actions based on recorded nonconformities, assigns them to responsible parties, and sends email reminders about deadlines—including an escalation function. You can also easily involve external parties, such as suppliers, to view or even process actions themselves.

With cluetec Audit’s integrated action management, you can keep track of all tasks. The software maps every action derived from a non-conformity as a task—so employees and managers can see at a glance what needs to be done. Those involved can view and check the current status of each task at any time and adjust it directly if necessary.

Customizable email notifications—such as reminders, escalations, or status updates—keep everyone involved up to date. This ensures that no actions get lost in Excel spreadsheets or email threads.

In the first step, you enter your checklists for all audit types in cluetec Audit, as well as the objects to be audited—if applicable. This includes processes, products, suppliers, or facilities. When a new audit is scheduled, check whether the object has already been created. If necessary, add it—for example, for a new supplier.

Next, you schedule the audit, set the timeframe or date, select the responsible auditor, and define the relevant requirements from the master checklist. cluetec Audit automatically notifies the auditor via email about the upcoming appointment.

At the scheduled time, the auditor conducts the audit either offline in the app or online in the browser. After the data is transferred, the system automatically generates a preliminary audit report in the portal. You can edit and customize the report as needed.

As soon as the report is complete, cluetec Audit automatically generates a corrective action for each identified non-conformity. Documentation of the cause and resolution takes place in the integrated corrective action management module. Additional users can be easily involved in this process. Finally, the auditor confirms the effectiveness of the corrective actions and closes the audit.

Data security is a top priority at cluetec. The confidential and secure handling of information is at the heart of all our processes. As an established service provider in the automotive sector, cluetec GmbH meets all requirements for processing data with very high security needs. The corresponding TISAX label is available to the TISAX community on the ENX portal.

No. With the cluetec Audit App, you can conduct audits completely offline. You only need an internet connection twice: when you download or update a scheduled audit to your device, and when you transfer the collected data for evaluation or further processing. This makes the app ideal for audits in locations without a stable internet connection—for example, at suppliers abroad or in production halls with thick walls and poor network coverage.

Yes. With the integrated checklist management, you can intuitively customize your digital checklists at any time to meet your requirements. Depending on your needs, you can add, narrow down, or specifically filter content—without any programming knowledge.

You can easily configure the cluetec Audit App by scanning a QR code. You will receive this from cluetec. The app will then automatically sync with your smartphone or tablet and load all the audits assigned to you. All audits are then available to you even when offline.

Yes, you can also conduct your audits directly in your browser—without needing the mobile app. Unlike the app, however, you’ll need an active internet connection to do so. Some features, such as the camera, are only available to a limited extent in the browser.

Yes, cluetec Audit offers an integrated role and permission model. You create user accounts individually and configure exactly who is allowed to view, modify, or generate which data. You decide whether a user receives access to all data or only to selected data. This allows you to map multiple audit types or locations within a single system—each user sees only what is relevant to them.

With cluetec Audit, you can manage and analyze your digital audits and display all relevant data in clear, easy-to-read dashboards. Presentable KPIs give you a comprehensive overview of the project status. Do you already use your own dashboards? Then we’ll integrate them directly into the portal. Or you can access the audit data using your BI tool and expand your existing dashboards as needed.

With the integrated audit planning feature, you can conveniently plan and assign audits in a centralized manner. As soon as a new audit is scheduled, cluetec Audit automatically notifies the responsible auditors via email and—if enabled—via push notification.

With cluetec Audit, you can create your own checklists and structure them according to your requirements. Various elements are available for this purpose. Organize your checklist into sections to ensure clarity, and add checkpoints to capture specific information. In doing so, distinguish between pure information and entries relevant to the evaluation:

Information with no impact on the evaluation:

• Text entries, e.g., for recording participants or documenting strengths and weaknesses
• Date entries
• Single or multiple selections from a list of predefined options

Information with evaluation:

• Evaluation questions with numerical scales, e.g., a 10/8/6/4/0 scale based on VDA or ISO criteria such as major or minor non-conformities, potential for improvement, positive aspects, and compliance
• Measured values such as temperature or pressure, which cluetec Audit automatically evaluates as too high or too low, or classifies as acceptable, based on defined thresholds

Depending on the checkpoint type, rating (positive/negative), and configuration, you can enter additional information as needed:

• Notes or comments in the free-text field
• Photos for visual documentation
• Findings: If there are multiple findings, enter a text and associated photos for each one—the rating applies to all findings

With this flexible structure, you can optimally adapt your checklists to your audit requirements—without any programming knowledge.

With cluetec Audit, you create your own checklists. In doing so, you determine how you want to rate specific requirements in your checklist. In the integrated checklist editor, you define the appropriate rating type for each checkpoint—standardized or customized to your processes.

Various rating types are available to you:

• Numerical scales: Use predefined scales such as the 10/8/6/4/0 scale according to VDA or typical ISO categories such as major or minor non-conformity, potential for improvement, positive aspects, or conformity. Simple distinctions such as “OK” / “Not OK” are also available. If needed, you can configure your own rating scales with just a few clicks.
• Measurement values: Record actual values such as temperature or pressure and let cluetec Audit automatically assess whether they fall within the limits or if there are deviations.
• Text-based evaluations: Formulate your own evaluation texts for compliant and non-compliant results. In case of non-compliance, select one or more predefined deviations to document the result precisely.

You can flexibly combine the various evaluation types—even within a single audit. This allows you to optimally tailor your checklists to your requirements and audit standards.

We are continuously developing cluetec Audit and regularly release updates to provide new functions and optimize existing features.

As a SaaS solution, these improvements are automatically available to all users—without any additional effort or separate installations.

As a SaaS solution, the cluetec Audit Portal is always up to date and does not require any active updates on your part.

Our mobile app is available in the Google Play Store and the Apple App Store and is updated—as usual—directly through the stores. We recommend keeping the apps up to date at all times.

New versions are also announced via the notification feature in the cluetec Audit Portal. Thanks to our zero-downtime policy, updates are typically performed without any downtime, so you can use cluetec Audit smoothly at all times.

We place great importance on ensuring that cluetec Audit is available at all times without interruption.

In rare cases, however, major maintenance work may be required, which entails scheduled downtime. We will notify you of such maintenance windows, including the expected duration, via email at least 30 days in advance.