Whether it’s setup, training, or technical support—our Service & Support ensures a smooth start and optimal long-term use. A dedicated contact person is always at your side—competent, reliable, and solution-oriented. It takes an average of six to eight weeks to implement cluetec Audit.
With our comprehensive Service & Support, we guide you from the very beginning. In a workshop, we work with you to develop the optimal configuration for your audit management system—tailored to your company.
Get started easily and work efficiently – with a clearly structured 7-step plan, we make the implementation of cluetec Audit as easy as possible for you. Our Service & Support team ensures that your company leverages the software’s full potential from the very beginning and that you manage your audit processes efficiently and seamlessly.
Together, we analyze your processes and requirements. Based on this, we configure cluetec Audit in an iterative process and optimize the audit software settings based on your feedback. This provides you with an audit solution that is individually tailored to your company.
We’ll discuss with you which metrics and analyses are most important to you. Based on this, we’ll provide you with dashboards that are directly embedded in your audit software. We’ll create your reports using Microsoft Power BI—tailored precisely to your requirements. This way, you’ll have all relevant data at a glance.
Don’t want every user to be able to view or edit all audit data? With our customizable permissions model, you can specify in detail who has access to which functions and data. This allows you to manage permissions flexibly, securely, and precisely tailored to your organization—without any complicated workarounds.
A separate login for every system? That doesn’t have to be the case. Use either our integrated user management or connect your Active Directory (AD). This way, your users can log in with their familiar credentials and benefit from Single Sign-On (SSO). User permissions can also be managed directly via existing AD group information. We’ll help you seamlessly integrate cluetec Audit login into your IT infrastructure.
cluetec Audit is intuitive and easy to use—but targeted training helps your team make the most of all its features. Whether for key users or all users: With a brief orientation, we ensure a smooth start. This way, you get the most out of your audit software and immediately boost efficiency in your daily work.
Even after the implementation of cluetec Audit, we remain at your side. We support you in making the most of the software and continuously developing it further. Whether it’s new features, additional use cases, or integration into existing systems—we guide you in continuously optimizing your audit processes.
Our expert service & support team is here for you—free of charge and reliable. Whether you have technical questions or specific concerns regarding the use of your system, we’ll help you quickly and easily. You can reach us directly at support@cluetec.de. Your personal contact person is available at any time for further consultation.
We are continuously developing cluetec Audit. New functions and features are made available to you free of charge. Do you have specific requirements or custom requests? Our development team implements tailor-made solutions for you. Just contact us.
With our REST API, you can seamlessly integrate cluetec Audit into your IT landscape. Whether transferring data from your systems or retrieving audit data—we support you in achieving optimal integration. Our comprehensive API documentation helps you create your own queries. For further questions, you can reach us directly at support@cluetec.de.