More quality for adventures at HYMER 

Since 1957, HYMER has been providing unique, premium travel experiences with passion, continuous improvement, and the highest standards of quality. At the company headquarters in Bad Waldsee, every model is thoroughly audited and only delivered to the customer once it meets all requirements. To maximize efficiency in product audits and the associated downstream tasks, the inventors of the motorhome opted for cluetec Audit Software.

Audits and quality controls, especially in the areas of product and process audits according to VDA 6.3, are part of the cult brand’s daily routine. Manually planning, recording, and evaluating audits often required expert knowledge of Excel. Furthermore, the documentation was riddled with media disruptions, making post-processing very time-consuming.

To ensure future-proof digitalization of product and process audits, HYMER has chosen cluetec audit software. The solution is operated using the Microsoft Azure cloud, guaranteeing maximum IT security with minimal downtime. To meet the customer’s specific requirements, the digitalization platform has been customized to enable 100% customized checklists for HYMER. Audits and quality controls are implemented intelligently and meet the manufacturer’s high standards.

Implementing the solution has delivered significant added value within a very short time. All audit data is stored centrally and can be viewed by those responsible at any time. Convenient planning, along with tailored checklists, ensures comprehensive documentation of all audits. All required data, including photos with markings, is captured directly during mobile audits and is immediately available in the system, ready to be generated at the touch of a button, for example, as a report. Clean data then forms the perfect basis for integrated action management or detailed analysis using a BI solution. This makes potential visible and tracking actions particularly easy.

Compared to a manual, Excel-based audit solution, the company saves up to 50% of the time while achieving higher quality results. This not only ensures long-term customer satisfaction but also reduces HYMER’s business risk. A clear win-win for unforgettable travel experiences.