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Just ask –
Mobile data capture
with the mQuest app

Contents

mQuest App for Apple iOS and Google Android

QuestEditor desktop application

Manuals and features

Demo questionnaires

Support

Hardware requirements

mQuest App

mQuest for Apple iOS
Download mQuest from the Apple App Store for your iOS devices.

mQuest for Google Android
Download mQuest from the Google Play Store for your Google Android devices.

QuestEditor desktop application

Quest Editor (Windows)

Download QuestEditor 24 for Windows

Unzip the ZIP file into a temporary setup directory. Run setup.exe from the temporary setup directory and follow the installation instructions.

Note: Any older mQuest version installed must be uninstalled before installing a new mQuest version.

Quest Editor (macOS)

Download QuestEditor 24 for macOS

Unzip the ZIP file into any directory (recommended: Program Files).

Note: Please follow the instructions on this page when starting the program for the first time.

QuestEditor Traffic (Windows)

Download QuestEditor 23 Traffic for Windows

Unzip the ZIP file into a temporary setup directory. Run setup.exe from the temporary setup directory and follow the installation instructions.

Note: This version is specifically designed for use with mQuest Traffic in traffic surveys. Any older mQuest version installed must be uninstalled before installing a new version.

Manuals and features

manual

Download

Detailed manual for questionnaire creation with the QuestEditor and for project administration.

Function overview

Download

All features of the mQuest solution (iOS, Android and mQuest Online)

Demo questionnaires

mQuest demo questionnaire

Download

Includes digital questionnaires and forms as editable .mqf files

mQuest Traffic Demo Questionnaire

Download

Includes digital questionnaire specifically for the traffic sector as an editable .mqf file (special QuestEditor version required).

Support

Information sources / Support request

A detailed description of mQuest can be found in the Manuals section

As a first step, please try to clarify your questions using these information sources.

If you have any further questions, please contact our support team.

mQuest customers receive free support for the installation and operation of mQuest.
Please note that consultation on questionnaire programming is subject to a fee.

Support contact

Our support team is available to assist you during normal business hours.
Email: support@mQuest.de

Advice on questionnaire programming

Advice on questionnaire programming is subject to a fee.
Please refer to your offer or the current price list, which we will be happy to provide you with, for prices.
Detailed information and examples on questionnaire programming can be found in the mQuest manual.

Hardware requirements

mQuest requirements for mobile devices

Operating system/platform

Minimal:

  • Apple iOS from iOS version 13.0
  • Android version 8.0 and above

Recommended:

  • Apple iOS from iOS version 14.0 or newer

When using multimedia questions:

  • Photo/video function (photo/video as an answer to a question): Camera
  • Voice recording (audio function): microphone
  • Barcode or QR scanner: Good camera with autofocus
    (Please test with specific devices and Android versions, as there may be occasional difficulties with recognition.)

Requirements for desktop application QuestEditor

  • Processor with 2 cores, 2GHz
  • Main memory 2 GB
  • At least 1 GB of free hard disk space
  • Windows 7 or Windows 10
  • Current Internet browser

Requirements for operation with self-managed QuestServer hosting

Upon request

Procedure for purchasing equipment

If you are planning to purchase equipment, we recommend the following procedure

  • Brief consultation with cluetec regarding the planned device
  • Purchase a device for compatibility testing (test the entire scenario, e.g., different data transfer paths, etc.).
  • (You are also welcome to provide this device to us, and we will conduct the compatibility test for you.)
  • Check whether the planned device supports all required character sets. The supported character sets depend on the manufacturer, model, and Android version. Please note that a later Android firmware update may not be possible or may be difficult.
  • After a positive compatibility test: Purchase of additional devices

Procedure for purchasing mobile phone contracts

If you are planning to purchase mobile phone contracts for data transmission, we recommend the following procedure

  • Purchase a mobile phone contract for compatibility testing (testing the entire scenario, including transferring multimedia files, if necessary).
  • After a positive compatibility test: Purchase of additional mobile phone contracts