Worldwide Excellence at Volkswagen through Digitization

Customer: Volkswagen AG

Digitized Auditing of the Global Dealer Network

The automotive industry is in a transformation phase. In this context, the Volkswagen Group is dealing with scaling and changing processes, increasing complexity and modernizing IT systems. The Volkswagen Group’s goal is to optimally link the mobile and digital worlds – this is where cluetec comes into play.

Together, the two companies developed the new Group Audit Management System (GAMS) based on cluetec Audit. Audits for the global dealer network are being fully digitized across all brands. This ensures that the customer experience and service offering meet the Group’s high standards.

Services

Product Used: Cluetec Audit
Digitization of Audits for more than 60 Standards at the VW, Audi, Seat, Skoda and VW Commercial Vehicles Brands
Business Intelligence Solution and Reporting Based on Microsoft Power BI
Customizing of Standard Software and Interfaces to Individual Requirements
Collaboration Platform with Role and Authorization Concept (Group, Brand Managers, Country Managers, Importers and Dealers)
Integrated Action and Escalation Management for Internal and External Users

Short & Sweet

Customizing the Software
Employee Training
3rd Party Penetration Tests
Integration of Embedded Analytics

Our most beautiful digitalization stories are about the success of our customers

HYMER digitalizes product and VDA 6.3 audits for mobile travel at the highest level

Audits and quality controls, especially in the areas of product and process audits according to VDA 6.3, are part of HYMER's daily work. The manual planning, recording, and evaluation of audits often required expert knowledge in handling with Excel. Furthermore, the documentation was riddled with media disruptions, making post-processing very time-consuming. To digitize product and process audits in a future-proof manner, HYMER opted for cluetec audit software.

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Digitization of Five Audit Types at the Continental Group

5S, ESD, LPA, product audits and VDA 6.3 in an audit software designed as a global standard

Auditing of Volkswagen's global dealer network digitized

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Easy Audit with Individual Web Portal and Cluetec Audit

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Complete Solution for 5s Audits in Use

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Digitized occupational safety and system audits at 69 locations of the logistics specialist

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Regular store checks guarantee a consistently high quality at all company locations

Continuous Quality Management for the Best Shopping Experiences at Fraport AG

Regular digitized store checks with cluetec Audit increase customer satisfaction at airports

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