Frequently asked questions about cluetec Audit: our FAQ
Do you want to digitize your audits and have questions about cluetec Audit? We’ve compiled answers to frequently asked questions in our FAQ: from the most important features and areas of application to the benefits of our audit management software.
What is cluetec Audit?
cluetec Audit is the digitalization platform for paper- or Excel-based audit processes . Audits play a central role in quality assurance – they check processes, products, or systems for compliance with defined specifications and guidelines.
The audit management solution combines an offline-capable app with a web-based portal to digitally map process and product audits. The audit software completely replaces paper-based processes and makes quality assurance easier than ever. Using
Thanks to intuitive operation and flexible integration options, cluetec Audit can be easily integrated into existing systems and workflows.
In which industries is cluetec Audit used?
Cluetec Audit’s multifunctional approach makes the solution applicable across industries . Companies in the automotive industry, manufacturing, goods production, as well as retail and logistics, are already successfully using the platform to digitize their audit processes.
Which types of audits can I digitize with cluetec Audit?
With cluetec Audit, you can digitize a wide variety of audit types – tailored to your needs. In the audit management solution’s web portal, you define customized checklists and digitally map standards such as LPA, 5S, VDA 6.3, HSEQ, product audits, process audits, quality, system and supplier audits, and store checks .
Can I digitize VDA 6.3 audits with cluetec Audit?
Yes, with cluetec Audit , you can effortlessly digitize your VDA 6.3 audits . You plan centrally, incorporate the grading rules, conduct audits on the go, and evaluate them meaningfully. This significantly reduces the effort and sustainably improves your VDA 6.3 audits.
Can I digitize Layered Process Audits (LPAs) with cluetec Audit?
Yes, with cluetec Audit, you can easily digitize layered process audits (LPAs). With the audit software , you can reliably record key work steps and map all audit levels according to your operational standards . The solution offers digital checklists and forms for this purpose.
Can I digitize 5S audits with cluetec Audit?
Yes, with cluetec Audit , you can easily digitize 5S audits . You can check the extent to which the 5S method for work organization has already been implemented on the go. Aspects such as safety, cleanliness, and clarity in the workplace can be recorded on the go and evaluated centrally.
Can I digitize individual checklists and forms with cluetec Audit?
Yes, with cluetec Audit, you can quickly and easily digitize different types of audits as well as customized checklists and forms . Use the intuitive checklist editor “QuestEditor” in the web portal. This allows you to create your own templates without any programming knowledge – efficiently and precisely tailored to your requirements.
Can I also use the web portal on a tablet?
Yes, you can easily access the central web portal on a tablet or smartphone . Thanks to
How is audit planning done in cluetec Audit?
With cluetec Audit, you can conveniently plan your audits via the audit software’s central, web-based portal. To do so , select the object to be audited —such as a process, product, workstation, or location—and the desired audit type. A filter automatically selects relevant questions from the overall checklist.
Set a date or time period and assign the responsible auditor . cluetec Audit automatically informs them about the upcoming audit. For regularly recurring audits, you can set up recurring appointments , which cluetec Audit will automatically create at the desired frequency. Alternatively, you can easily integrate existing planning tools such as SAP or Navision via the integrated API.
How is the project progressing with the implementation of cluetec Audit?
The implementation of cluetec Audit takes an average of six to eight weeks —somewhat longer depending on the scope. During this time, we’ll support you step by step until your successful launch.
First, our specialist department will work with you to analyze your existing processes and create a detailed specification of your requirements . Based on this, we will configure the system for the first time.
In the subsequent prototype phase, we test your customized configuration in a technical trial run and refine it through several feedback loops. We then provide practical training for your key users. This creates the optimal conditions for a smooth project launch and the successful digitalization of your audit processes.
How do I integrate cluetec Audit into my existing business processes?
Thanks to its customizable configuration options, cluetec Audit maps your existing processes simply and effectively. The software adapts to your company—not the other way around.
You integrate cluetec Audit seamlessly into existing web portals, applications and apps. Using the REST API, you can efficiently integrate digitized offline forms and audit results into your workflows.
Is cluetec Audit easily expandable?
Yes. You can expand cluetec Audit flexibly and as needed. The digitalization platform is not only customizable but also scalable . This allows you to easily integrate new audit types, checklists, and use cases – even across locations – into a central portal.
Which devices does cluetec Audit support?
You can use cluetec Audit on all common devices with a current browser —whether desktop PC, tablet, or smartphone. The web portal’s responsive design adapts automatically. The app for conducting audits runs natively on iOS and Android and offers full performance with a maximum range of features.
You can find more information about supported iOS and Android versions here.
Can I include photos in my audits?
Yes, with cluetec Audit , you can add photos directly to your checklists . The natively developed app makes it easy to document deviations visually. A particularly practical feature: With the integrated photo tagging, you can record anomalies directly in the captured image—no need for lengthy descriptions.
Which languages does cluetec Audit support?
You use the central web portal for analysis, planning, and action definition in German or English – just like the app. The checklists are designed for multilingual support: Create content in any language – even content with characters or a different reading direction is easily possible.
How does cluetec Audit help auditors work faster and more efficiently?
With cluetec Audit, auditors and all process participants work faster and more efficiently. The platform replaces paper forms, Excel files, and manual result transfer with a digital, centrally controlled process . Audits are scheduled directly within the system, reports are generated automatically, and actions are always visible to the auditor. This saves time in report creation and minimizes sources of error.
The system actively supports action tracking: It automatically creates actions from recorded deviations, assigns them to responsible parties, and sends reminders of deadlines via email – including an escalation function. You can also easily integrate external stakeholders such as suppliers to view or edit actions themselves.
How do I keep track of my actions?
With cluetec Audit’s integrated action management, you keep track of all tasks. The software
Individually configurable email notifications —such as reminders, escalations, or status changes—keep everyone involved up to date. This ensures that actions no longer get lost in Excel spreadsheets or email traffic.
How does the auditing process work with cluetec Audit?
The first step is to create your checklists for all audit types in cluetec Audit, along with the objects to be audited – if any. This includes processes, products, suppliers, or plants. If a new audit is pending, check whether the object has already been created. Add it if necessary, for example, for a new supplier.
You then schedule the audit, specify the timeframe or date, select the responsible auditor, and define the relevant requirements from the overall checklist. Cluetec Audit automatically notifies the auditor of the upcoming appointment via email.
At the scheduled time, the auditor conducts the audit either offline in the app or online in the browser . After the data transfer, the system
Once the report is complete, cluetec Audit automatically generates an action for each identified deviation . The documentation of the cause and remediation is done in the integrated action management system. Additional users can be easily integrated. Finally, the auditor confirms the effectiveness of the actions and concludes the audit.
What requirements do I need to meet before I can use the cluetec audit software in my company?
You can use cluetec Audit in your company without any special requirements . The application is completely web-based . All you need is a current browser and an internet connection. Thanks to the responsive design, you can easily use the portal on various devices such as laptops, tablets, and smartphones.
If you’d like to conduct offline audits , simply download the native cluetec Audit App. It’s available for free in the Apple App Store for iOS and the Google Play Store for Android . Simply install the app, scan the QR code, and get started right away.
Is my data secure in cluetec Audit?
Data security is a top priority at cluetec. The confidential and secure handling of information is at the heart of all processes. As an established service provider in the automotive sector , cluetec GmbH meets all requirements for processing data with very high protection requirements . The corresponding TISAX label is available to the TISAX community on the ENX portal.
Do I need an internet connection to conduct audits with the cluetec Audit App?
No. With the cluetec Audit App , you can conduct audits completely offline . You only need an internet connection twice: when you download or update a scheduled audit to your device, and when you transfer the recorded data for evaluation or further processing. This makes the app ideal for audits in locations without a stable internet connection —for example, at suppliers abroad or in production halls with thick walls and poor network coverage.
Can I adapt and expand my checklists at any time?
Yes. With the integrated checklist management, you can intuitively adapt your digital checklists at any time and meet your requirements. You can add, restrict, or specifically filter content as needed – without any programming knowledge.
How do the audits assigned to me get into my cluetec Audit App?
You can easily configure the cluetec Audit App by scanning a QR code . You will receive this from cluetec. The app then automatically synchronizes with your smartphone or tablet and downloads all audits assigned to you. All audits are then available offline, too.
Can I conduct audits in the browser instead of using the app?
Yes, you can also conduct your audits directly in the browser – without a mobile app . Unlike the app, you need an active internet connection. Some functions, such as the camera, are only available to a limited extent in the browser.
Is there a role and rights concept for access to the system?
Yes, cluetec Audit offers an integrated role and rights concept . You create individual user accounts and precisely configure who can view, change, or create which data . You decide whether a user has access to all or only selected data. This way, you can map multiple audit types or locations in one system – everyone sees only what is relevant to them.
How do I visualize my audit results in the dashboard?
With cluetec Audit, you can manage and analyze your digital audits and present all relevant data in clear dashboards . Presentation-ready KPIs give you a comprehensive overview of the project status. Do you already use your own dashboards? We can integrate them directly into the portal. Or you can access the audit data with your BI tool and expand your existing dashboards in a targeted manner.
How does cluetec Audit inform about upcoming audits?
With integrated audit scheduling , you can plan and assign audits conveniently and centrally . As soon as a new audit is due, cluetec Audit automatically notifies the responsible auditors via email and —if enabled— via push notification .
How do I create my checklist?
With cluetec Audit , you create your own checklists and structure them according to your requirements . Various elements are available for this purpose. Structure your checklist into chapters for clarity and add checkpoints to capture specific information. You can differentiate between pure information and assessment-relevant inputs:
Information without influence on the rating:
- Text entries, e.g., to record participants or to document strengths and weaknesses
- Date entries
- Single or multiple answers to select predefined options
Information with rating:
- Assessment questions with numerical scales, e.g. 10/8/6/4/0 scale according to VDA or ISO criteria such as major or minor deviation, potential for improvement, positive aspects and conformity
- Measured values such as temperature or pressure, which cluetec Audit automatically evaluates as too high or too low or classifies as OK based on defined limit values
Depending on the checkpoint type, rating (positive/negative) and configuration, you can enter additional information if required:
- Notes or comments in the free text field
- Photos for visual documentation
- Findings: If there are several findings, enter a text and corresponding photos for each one – the rating applies to all findings
With this flexible structure, you can optimally adapt your checklists to your audit requirements – without any programming knowledge.
How do I evaluate requirements in my checklist?
With cluetec Audit, you create your own checklists. You specify
Various types of evaluation are available to you:
- Numerical scales: Use predefined scales such as the 10/8/6/4/0 scale according to VDA or typical ISO categories such as major or minor deviations, potential for improvement, positive aspects, or conformity. Even simple distinctions such as “OK” / “NOT OK” are selectable. If necessary, you can configure your own rating scales with just a few clicks.
- Measured values: Record actual values such as temperature or pressure and let cluetec Audit automatically assess whether they are within the limits or whether there are deviations.
- Text-based assessments: Formulate your own assessment texts for compliant and non-compliant results. In the case of non-conformance, select one or more predefined deviations to precisely document the result.
You can flexibly combine the different assessment types – even within a single audit. This allows you to optimally adapt your checklists to your requirements and audit standards.
How often are updates released for the cluetec audit software?
We are continuously developing cluetec Audit and regularly release updates to provide new functions and optimize existing features.
As a SaaS solution, these improvements are automatically available to all users – without any additional effort or separate installations.
How are updates for the cluetec audit software handled?
The cluetec Audit Portal as a SaaS solution is always up to date and does not require any active updates on your part.
Our mobile app is available in the Google Play Store and the Apple App Store and, as usual, is updated directly through the stores. We recommend keeping the apps up to date.
New versions are also announced via the messaging function in the cluetec Audit Portal. Thanks to our zero-downtime policy, updates are generally implemented without downtime, ensuring you can use cluetec Audit seamlessly at all times.
Can there be planned downtimes of the cluetec audit software?
We attach great importance to ensuring that cluetec Audit is available at all times without interruption.
In rare cases, however, major maintenance work may be required, resulting in planned downtime. We will notify you of such maintenance slots, including the expected duration, by email at least 30 days in advance.
Do you have any questions about the cluetec audit software? Our team is happy to help.
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