In 7 Steps to cluetec Audit: with Service & Support

Whether setup, training or technical support – our service & support ensures a smooth start and optimum long-term use. A personal contact person is always at your side – competent, reliable and solution-oriented. It takes an average of six to eight weeks to implement cluetec Audit.

With our comprehensive service and support, we accompany you right from the start. In a workshop, we work with you to develop the optimum configuration for your audit management system – tailored to your company.

From Setup to Application – your Path to Cluetec Audit

Simply start and work efficiently – with a clearly structured 7-step plan, we make the implementation of cluetec Audit as simple as possible for you. Our Service & Support ensure that your company fully utilizes the software’s potential from the start and that you manage your audit processes efficiently and smoothly.

Together, we analyze your processes and requirements. Based on this, we configure cluetec Audit in an iterative process and optimize the audit software settings based on your feedback. This provides you with an audit solution that is individually tailored to your company.

We discuss with you which key figures and evaluations are crucial for you. On this basis, we provide you with dashboards that are embedded directly in your audit software. We implement your reports with Microsoft Power BItailored precisely to your requirements. This gives you all the relevant data at a glance.

Not every user should be able to see or edit all audit data? With our individual rights concept, you can define in detail who has access to which functions and data. This allows you to control permissions flexibly, securely and precisely for your organization – without any complicated workarounds.

A separate login for each system? That’s not necessary. Either use our integrated user management or connect your Active Directory (AD). This allows your users to access known login credentials and benefit from Single Sign-On (SSO). User rights can also be controlled directly via existing AD group information. We support you in seamlessly integrating the cluetec Audit login into your IT structure.

cluetec Audit is intuitive and easy to use – but targeted training helps your team to make optimal use of all functions. Whether for key users or all users: With a brief introduction, we ensure a smooth start. This way, you get the most out of your audit software and directly increase efficiency in daily work.

Even after the implementation of cluetec Audit, we are by your side. We support you in optimally using and continuously developing the software. Whether new features, additional use cases, or integration into existing systems – we accompany you in continuously optimizing your audit processes.

Our expert service and support is there for you – free of charge and reliable. Whether you have technical questions or individual concerns about using your system, we will help you quickly and easily. You can reach us directly at support@cluetec.de. Your personal contact is always available for further advice.

We continuously develop cluetec Audit. Functions and features are available to you free of charge. Do you have special requirements or individual wishes? Our development team implements customized solutions for you. Just get in touch with us.

With our REST API, you can seamlessly integrate cluetec Audit into your IT landscape. Whether data transfer from your systems or the retrieval of audit data – we support you with optimal integration. Our comprehensive API documentation helps you to create your own queries. If you have any further questions, you can contact us directly at support@cluetec.de.

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Rainer Schuller von cluetec
Rainer Schuller
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