Important announcement:
mQuest Audit becomes cluetec Audit
Current status of the changeover
July 22, 2025: Step 01 – Identity provider – is implemented
September 30, 2025: Step 02 – New URLs – downtime of approx. 1 hour is expected at 8:00 a.m CEST
This is how the changeover will work
We’re excited to share that as part of our strategic rebranding, mQuest Audit will now be known as cluetec Audit. Along with this name change, several important technical updates will enhance your experience with our platform.
This page will keep you informed about all upcoming changes to our audit management software, including their rollout schedules. Please revisit regularly for the latest updates. Additionally, notifications will also be provided directly within the cluetec Audit web portal.
Note: Changes will be implemented gradually. Please see the timeline and the FAQ section for details. This page is updated continuously.
Brand and visual identity change
URL and domain updates
As part of our rebranding, we’re updating the URL and domain structure. The cluetec Audit platform will soon be available at cluetec.com. Each client will have a unique sub-domain, eliminating the need for tenant input during login.
Here are the specific changes (some changes may no be relevant for your use-case):
| Service/Portal | Old | New |
|---|---|---|
| Identity provider | identity.mquest.de | identity.cluetec.com |
| Audit portal |
audit.mquest.de Optional with your tenant within the URL audit.mquest.de/?tenant=123456 |
<tenant>.cluetec.com |
| Online module | survey.mquest.de | <tenant>.cluetec.com/online |
| User administration | users.mquest.de | <tenant>.cluetec.com/users |
<tenant> in this table represents the client with which you have previously logged in to cluetec Audit.
Important: Your current login credentials (username and password) will remain the same.
Redirects and transition period
To facilitate a seamless transition, current URLs and system access methods will remain operational for a specified transition period. During this time, if you input your previous client information we will automatically redirect you to the updated domains.
Keep in mind, these redirects are temporary, and outdated URLs and bookmarks will cease to function post-transition. We strongly recommend updating your bookmarks promptly.
Bookmarks
Please ensure that your bookmarks are updated before the end of the transition period to maintain uninterrupted access to our services.Further adjustments and notes
The transformation from mQuest Audit to cluetec Audit includes further nuanced changes. However, the user engagement and your experience using cluetec Audit remains intuitive and efficient.
API integration
Any clients integrating directly with cluetec Audit API will require updates to align with the new domain structure. In future, use <tenant>.cluetec.com to integrate our API.
cluetec Audit App
The current app version will still be supported for a transitional period. However, after the changeover, the app must be updated to the latest version.
Access links
At present, no changes are necessary for Access Links or Anonymous Links. However, this may change in the near future and we will inform you about any relevant actions on your part beforehand.
QR Codes
QR codes to set up the cluetec Audit App will continue to function as usual.
Frequently asked questions about the rebranding
What will change?
mQuest Audit is renamed to cluetec Audit. Wherever mQuest Audit is used, it will be replaced by cluetec Audit. This includes all names, logos, emails, exports, URLs, the login screen and the apps.
When will the changes be implemented?
The changes will be implemented gradually over the next few months.
July 2025: The identity provider changes from “identity.mquest.de” to “identity.cluetec.com”.
September 30, 2025: The new customized URLs (e.g. “tenant.cluetec.com”) will be available.
September/October 2025: All logos and names appearing in the applications are updated.
October/November 2025: Updating all e-mails, exports and templates.
January 2026: Old URLs (e.g. “audit.mquest.de”) are deactivated and removed.
What should I do?
Don’t worry, as a cluetec Audit user you don’t have to change almost anything. Here is an overview with recommended actions for the individual adjustments.
July 2025 | Identity provider: No need for action on your part. We’ll take care of it.
From September 30, 2025 | Portal-URLs: Update your bookmarks so that they match the new URLs.
From September 30, 2025 | Mobile applications: Update the apps on your smartphone or tablet.
If you use an API in conjunction with cluetec Audit:
From September 30, 2025 | APIs: Update your client code to address the API base URL.
The current app version will be supported until the end of the year. After that, an update to the new version will be required.
What deadlines apply?
There are two important deadlines for the URL changeover:
1. Soft deadline – September 30, 2025
From this point on, the previous URLs will be considered outdated, but will remain functional. The following points will change:
- When you call up
audit.mquest.de, you are automatically redirected to an intermediate page. This informs you about the rebranding and then takes you to the respective client portal. - The API endpoints at
audit.mquest.de/apicontinue to work, but are also considered obsolete and will no longer be supported in the medium term. - Support for app versions: The current app version will be supported until the end of the year. After that, an update of the app will be required.
This phase serves as a smooth transition and gives you enough time to adjust your bookmarks and system integrations.
2. Hard deadline – January 2026
As of this deadline, the old URLs are considered completely deactivated. Details can be found in the next question.
What happens after the deadline?
After January 2026, all previous URLs, i.e. URLs containing “mquest.de”, will be deactivated and removed.
This includes all cluetec Audit web portal and all API endpoints.
All bookmarks, apps and/or API clients that link to the old URLs will no longer function as intended.
App versions released before October 2025 will no longer be supported.
Will any data be lost during the changeover or downtime?
Any questions?
With our comprehensive service & support, we are happy to assist you with the changeover from mQuest Audit to cluetec Audit. You can reach us via e-mail.
