Just ask –
Mobile data capture
with the mQuest app
Contents
mQuest App
mQuest for Apple iOS
Download mQuest from the Apple App Store for your iOS devices.
mQuest for Google Android
Download mQuest from the Google Play Store for your Google Android devices.
QuestEditor desktop application
Quest Editor (Windows)
Download QuestEditor 24 for Windows
Unzip the ZIP file into a temporary setup directory. Run setup.exe from the temporary setup directory and follow the installation instructions.
Note: Any older mQuest version installed must be uninstalled before installing a new mQuest version.
Quest Editor (macOS)
Download QuestEditor 24 for macOS
Unzip the ZIP file into any directory (recommended: Program Files).
Note: Please follow the instructions on this page when starting the program for the first time.
QuestEditor Traffic (Windows)
Download QuestEditor 23 Traffic for Windows
Unzip the ZIP file into a temporary setup directory. Run setup.exe from the temporary setup directory and follow the installation instructions.
Note: This version is specifically designed for use with mQuest Traffic in traffic surveys. Any older mQuest version installed must be uninstalled before installing a new version.
Support
Information sources / Support request
A detailed description of mQuest can be found in the Manuals section
As a first step, please try to clarify your questions using these information sources.
If you have any further questions, please contact our support team.
mQuest customers receive free support for the installation and operation of mQuest.
Please note that consultation on questionnaire programming is subject to a fee.
Support contact
Our support team is available to assist you during normal business hours.
Email: support@mQuest.de
Advice on questionnaire programming
Advice on questionnaire programming is subject to a fee.
Please refer to your offer or the current price list, which we will be happy to provide you with, for prices.
Detailed information and examples on questionnaire programming can be found in the mQuest manual.
Hardware requirements
mQuest requirements for mobile devices
Operating system/platform
Minimal:
- Apple iOS from iOS version 13.0
- Android version 8.0 and above
Recommended:
- Apple iOS from iOS version 14.0 or newer
When using multimedia questions:
- Photo/video function (photo/video as an answer to a question): Camera
- Voice recording (audio function): microphone
- Barcode or QR scanner: Good camera with autofocus
(Please test with specific devices and Android versions, as there may be occasional difficulties with recognition.)
Requirements for desktop application QuestEditor
- Processor with 2 cores, 2GHz
- Main memory 2 GB
- At least 1 GB of free hard disk space
- Windows 7 or Windows 10
- Current Internet browser
Requirements for operation with self-managed QuestServer hosting
Upon request
Procedure for purchasing equipment
If you are planning to purchase equipment, we recommend the following procedure
- Brief coordination with cluetec regarding the planned device
- Purchase a device for compatibility testing (test the entire scenario, e.g., different data transfer paths, etc.).
- (You are also welcome to provide this device to us, and we will conduct the compatibility test for you.)
- Check whether the planned device supports all required character sets. The supported character sets depend on the manufacturer, model, and Android version. Please note that a later Android firmware update may not be possible or may be difficult.
- After a positive compatibility test: Purchase of additional devices
Procedure for purchasing mobile phone contracts
If you are planning to purchase mobile phone contracts for data transmission, we recommend the following procedure
- Purchase a mobile phone contract for compatibility testing (testing the entire scenario, including transferring multimedia files, if necessary).
- After a positive compatibility test: Purchase of additional mobile phone contracts
